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Company Info

RB Aviation Academy
RB AVIATION ACADEMY
Guwahati, AS, India

Phone: 8638054545
Web Site: www.rbaviationacademy.com

Company Profile


Front Office Associate


col-narrow-left   

Job ID:

2728

Title:

Front Office Associate

Function:

Hospitality

Industry:

Hospitality, Hotel & Restaurant

Location:

Indore, 450 

Minimum Salary (per year):

2 Lakh

Maximum Salary (per year):

4 Lakh

Preferred Nationality:

ANY, India

Employment Type:

Full time

Education Requirements:

Any graduate: Any Discipline

Total Years of Experience:

Fresher
col-narrow-right   

Job Views:

1677
col-wide   

Key Skills:

Communication. Composure. Computer Literacy. Friendliness. Organization. Problem Solving.

Job Description:

Job brief
We are looking for a Hotel Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, this job is for you !

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

 

Job Requirements:

Bachelor’s degree in respect to the industry. Must have computer knowledge working with Microsoft Word, Excel etc.

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Yatra.com, MakeMyTrip.com, Booking.com and TripAdvisor etc. 
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus

About the Company:

A premier client of RBL Aviation Academy in the Airlines Sector. 
RBL Aviation Academy is powered by JobzATM.com.


Company Info


RB Aviation Academy
RB AVIATION ACADEMY
Guwahati, AS, India
Phone: 8638054545
Web Site: www.rbaviationacademy.com

Front Office Associate

col-narrow-left   

Job ID:

2728

Title:

Front Office Associate

Function:

Hospitality

Industry:

Hospitality, Hotel & Restaurant

Location:

Indore, 450 

Minimum Salary (per year):

2 Lakh

Maximum Salary (per year):

4 Lakh

Preferred Nationality:

ANY, India

Employment Type:

Full time

Education Requirements:

Any graduate: Any Discipline

Total Years of Experience:

Fresher
col-narrow-right   

Job Views:

1677
col-wide   

Key Skills:

Communication. Composure. Computer Literacy. Friendliness. Organization. Problem Solving.

Job Description:

Job brief
We are looking for a Hotel Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, this job is for you !

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

 

Job Requirements:

Bachelor’s degree in respect to the industry. Must have computer knowledge working with Microsoft Word, Excel etc.

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Yatra.com, MakeMyTrip.com, Booking.com and TripAdvisor etc. 
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus

About the Company:

A premier client of RBL Aviation Academy in the Airlines Sector. 
RBL Aviation Academy is powered by JobzATM.com.